In our last post, we discussed one of business’s current buzzwords, design thinking. This is a process of problem-solving developed in the design world which takes an approach focusing on the end-user, with an emphasis on prototyping and testing. It’s a really effective way of looking at problems and devising solutions that might have otherwise been outside of your realm of thinking. Undertaking a new process for anything in business can feel like a risky proposition. When we are dealing with real-world deadlines and the pressures of keeping clients, both internal and external, happy, it can be hard to experiment…

There are a lot of big, hairy problems out there in the world, and for folks in business, it’s often your job to figure out a solution. But is your process for coming up with this solution an effective one? Do you even have a process? If you’re like many of us, you don’t actually have a set procedure for figuring out solutions to difficult problems. For the most part, we just sit down with some peers and try to come up with a few ideas—perhaps by having a brainstorming session. Eventually, we try to get to some sort of…